GPU performance is eating up computing resources. Older versions of Illustrator tend to be slower especially versions released before 2015.

If a bug is encountered, it could cause Illustrator to crash or freeze. Software bugs are errors or glitches in the code that can cause the program to malfunction or behave in unexpected ways. You’ve recently updated Adobe Illustrator or Creative cloud to a new version and it has bugs. If the scratch disks are full, Illustrator may not have enough space to save the data it is working on, causing the program to crash or freeze.Īdditionally, If the scratch disk is on a slow drive such as a network or external drive, the performance could be affected leading to the freezing. Scratch disks are temporary storage locations that Illustrator uses to process and save data. Your computer’s system files, cache, or Illustrator scratch disks are backed up. If your Illustrator keeps freezing or crashing, these are the most likely reasons: Scratch disks are full Is your Gradient tool not working in Illustrator? Why your illustrator keeps crashing or is unresponsive If it doesn’t or you simply can’t wait, you will have to force quit the program. Hopefully, Illustrator will become responsive. Close all other running programs on your PC if you can and give it an hour or leave it overnight. If you were working on a document that you are desperate to recover and are not sure if you had auto-save on, the best thing to do is wait for the program to respond. Save the recovered files immediately to your preferred destination so you don’t lose them.After launch, Illustrator will bring up the Auto-recovery dialog box.Select Illustrator in the task manager window and click “End Task”. Force quit the program through task manager by clicking your keyboard, press CTRL+SHIFT+ESC.If Illustrator is frozen and not responding, follow these steps to recover your files: Once you open the recovered document, save it before you start working again.

When Illustrator crashes or is not responding, force close the program and relaunch it and illustrator will ask you to open the auto-recovered documents from the last time it was saved. Adobe Illustrator CC2015 and newer versions have auto-recovery feature as default.

Opening a file crashes indesign cc 2017